ACE WFM (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website [www.acewfm.com] (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Please read this policy carefully. By accessing or using our Website, you agree to the practices described herein.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide to us, such as:

• Name, email address, phone number
• Company name and role
• Any other information submitted via forms, newsletters, or inquiries

b. Non-Personal Information

Information collected automatically, including:

• IP address, browser type, device information
• Pages visited, time and date of visit, and referring website
• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Share updates, newsletters, and marketing communications (if opted in)
• Improve our Website and services
• Analyse trends and user behavior
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience.

• Cookies: Small data files stored on your device to remember preferences or track usage.
• You can disable cookies in your browser settings, but some Website features may not function properly.

4. Sharing of Information

We may share your information in the following limited circumstances:

• Service Providers: With vendors who help us operate the Website or deliver services (e.g., hosting providers, analytics services)
• Legal Compliance: To comply with laws, regulations, or legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure that any third parties adhere to strict privacy standards.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Accessing and correcting your personal information
• Requesting deletion or restriction of your personal information
• Opting out of marketing communications
• Withdrawing consent at any time

To exercise these rights, please contact us at:
Email: info@acewfm.com

8. External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our Website is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” will be updated to reflect changes.
We encourage you to review this page periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

ACE WFM Pty Ltd
Ground Floor, 470 St Kilda Road, Melbourne VIC 3004, Australia
Email: info@acewfm.com
Phone: 1800 515 140